Partnership & CRM Growth Specialist - Strategic Business Development & Customer Engagement

Join PT Aman Langgeng Sentosa as a Partnership & CRM Growth Specialist and play a pivotal role in driving strategic business partnerships while enhancing customer engagement and retention. In this dynamic position, you will collaborate with cross-functional teams to develop and implement innovative strategies that foster long-term relationships with clients and partners. Based in Jakarta Barat, this role offers a unique opportunity to grow alongside a company committed to excellence and innovation.

As a Partnership & CRM Growth Specialist, you will be responsible for identifying and nurturing potential business opportunities, managing key client relationships, and leveraging CRM tools to streamline customer interactions. Your daily tasks will include analyzing market trends, conducting competitor research, and creating tailored solutions to meet the evolving needs of our clients. With a focus on data-driven decision-making, you will contribute to the company's growth by ensuring high levels of customer satisfaction and loyalty.

📋 Tanggung Jawab Pekerjaan

• Develop and execute strategic business development plans to expand the company's client base and revenue streams.
• Build and maintain strong relationships with existing and potential partners through regular communication and networking activities.
• Utilize CRM software such as Salesforce or HubSpot to manage customer interactions, track sales pipelines, and analyze customer data.
• Conduct market research and competitor analysis to identify new business opportunities and industry trends.
• Create and present comprehensive reports on client engagement, partnership performance, and business development initiatives.
• Collaborate with marketing, sales, and operations teams to align business strategies and ensure seamless execution.
• Monitor and evaluate the effectiveness of CRM strategies, providing insights and recommendations for improvement.
• Stay updated with industry best practices and emerging technologies to enhance the company's competitive advantage.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum of 5 years of experience in business development, partnership management, or CRM roles.
• Proven track record of successfully building and managing strategic partnerships.
• Strong understanding of CRM tools and software, with certifications in Salesforce or HubSpot a plus.
• Excellent communication, negotiation, and interpersonal skills.
• Analytical mindset with the ability to interpret data and provide actionable insights.
• Proficiency in English, both written and spoken.
• Ability to work independently and as part of a cross-functional team in a fast-paced environment.

🛠️ Keahlian

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