Operations Lead - Two-Wheeler Ride-Hailing Expansion (Bali)

Are you a dynamic leader passionate about revolutionizing urban mobility? Join our high-growth two-wheeler ride-hailing venture as an Operations Lead in Bali’s most vibrant areas—Canggu, Ubud, Denpasar, and beyond. This is your chance to shape the future of transportation in Bali while working with cutting-edge technology and a talented team. As an Operations Lead, you’ll be at the heart of our operations, ensuring seamless service delivery, optimizing routes, and fostering a culture of excellence. Private Advertiser is a pioneer in the ride-hailing space, and we’re expanding our footprint in Bali with a vision to redefine urban mobility.

In this role, you’ll manage a team of operations professionals, coordinate with drivers, and leverage data analytics to enhance service efficiency. You’ll work closely with our technology team to implement and refine our ride-hailing platform, ensuring it meets the unique needs of Bali’s diverse communities. This is more than a job; it’s an opportunity to make a tangible impact on Bali’s transportation landscape.

If you’re ready to lead, innovate, and drive success in a fast-paced, dynamic environment, we want to hear from you. Join us in Bali and be part of a transformative journey in urban mobility.

📋 Tanggung Jawab Pekerjaan

• Manage and lead a team of operations professionals to ensure smooth and efficient ride-hailing services in Bali.
• Coordinate with drivers to maintain high service standards and resolve any issues promptly.
• Utilize data analytics tools like Google Analytics and Tableau to monitor service performance and identify areas for improvement.
• Work with the technology team to implement and refine our ride-hailing platform, ensuring it meets the unique needs of Bali’s diverse communities.
• Develop and execute strategies to optimize routes and enhance service efficiency.
• Foster a culture of excellence and continuous improvement within the operations team.
• Ensure compliance with all relevant regulations and industry standards.
• Provide regular reports and updates to senior management on operations performance and key metrics.

🎓 Kualifikasi & Syarat

• Bachelor’s degree in Business Administration, Operations Management, or a related field.
• Minimum of 5 years of experience in operations management or a similar role in the transportation or ride-hailing industry.
• Proven track record of leading and managing teams in a fast-paced environment.
• Strong understanding of data analytics and experience with tools like Google Analytics and Tableau.
• Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with drivers and stakeholders.
• Certification in Project Management (PMP) or a similar certification is a plus.
• Familiarity with the ride-hailing industry and experience with platforms like Uber or Grab is a plus.
• Ability to work well under pressure and manage multiple tasks simultaneously.

🛠️ Keahlian

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